Petco: The Pet Parents Partner

Shopping built around your pets

Petco: The Pet Parents Partner is a shopping app for buying food, supplies, and other pet-care products from Petco. It suits households that want to keep pet details and shopping in one place, especially if they use Petco stores as well as online ordering. You can create profiles for your pets, browse products with their needs in mind, and review purchase history from online and in-store orders.

Order online, collect locally

The app supports store pickup at more than 1,000 Petco locations across the United States. Curbside pickup is also available, so an order can be brought out to your car rather than requiring a store visit. That makes the app more useful for planned replenishment than for simply browsing products: you can order what is needed and choose a collection option that fits the trip.

More than a product catalogue

Pet profiles connect the shopping side with ongoing care. The app lets you book grooming appointments and handle changes such as rebooking, rescheduling, or cancelling. It also includes repeat ordering for products you buy regularly, which can reduce the effort of finding the same food or supplies again. For members, the app provides access to Vital Care points and rewards, including tracking, loading, and redemption.

What to consider before relying on it

This is most useful if Petco is already part of your pet-care routine. Its value depends on having nearby store services, using the membership features where relevant, and keeping pet information up to date. It is not a general-purpose pet health record or a replacement for veterinary care; its focus is shopping, grooming appointments, purchase tracking, and Petco rewards.

With 1,000,000+ installs and a rating of 3.82 from 21,688 reviews, it has a substantial user base, though the rating suggests the experience is not equally smooth for everyone. The app is developed by Petco Animal Supplies, Inc.